This is the worst printer ever made. Wasted hours rebooting the printer and my PC, uninstalling/reinstalling drivers and HP Print Doctor all to no resolution. Went into command line to access print server and removed all drivers, rebooted, then says driver not found. Then touch screen started flaking out. All HP software defaults to track data, shove advertisements, and try to get you to buy more of their tiny expensive ink cartridges. HP is a money hungry cxxx of a company and the HP OfficeJet 6960 is their dirtiest cxxx hole. I enjoyed putting the sledgehammer to this plastic pile of sh1t today. Will never buy another HP printer ever again. Good riddance fxxxxxx!