Sir,
I have put request for jio fibre relocation through My jio app and then i recieved the message as below
RELOCATION Appointment of JioFiber connection along with Set top box with Order Number CO0000N9FV7L is scheduled on 25-06-2022 : 21:30:00. You will receive an Order completion code after RELOCATION. Please share the same with our service engineer to confirm completion of RELOCATION.
Clickhttps://tiny.jio.com/YmnWnojto track Order status or reschedule appointment.
For any queries or to reschedule appointment, call us at 18008969999.
but no service engineer contacted me then i again called the jio fibre toll free number and was assured by them that the problem of relocation will be solved within 24 hours but now i have recieved the message that it is scheduled on 29-06-2022 which is too late, the message i recieved is as below
RELOCATION Appointment of JioFiber connection along with Set top box with Order Number CO0000N9FV7L is scheduled on 29-06-2022 : 13:15:00. You will receive an Order completion code after RELOCATION. Please share the same with our service engineer to confirm completion of RELOCATION.
Clickhttps://tiny.jio.com/YmnWnojto track Order status or reschedule appointment.
For any queries or to reschedule appointment, call us at 18008969999.
So i kindly request you to arrange the relocation as soon as possible as i was assured that the problem will be solved within 24 hours. This is for your kind attention and neccesary action.
My request for relocation is pending for more than 10 days. Last year one of my jio fiber plan was cancelled and the amount was credited in jio fiber technicians phonepay account as my online payment was not working, so i paid him a cash but till now they have not returnedmy money and they are telling that it is in the company wallet and it will be returned through upi by Rajesh Mishra service provider. Service provider name is Rajesh Mishra for GSI Colony, Malviyanagar, Jaipur, mob no.- 811884xxxx.
So i kindly request you to lookinto this matter and resolve the issue as soon as possible.
Thanking you
Basant Kumar Topno
Geophysicist, GSI, WR