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2.4

Summary

Peps Mattress
venkatesh pandit@panditvenkatesh
May 16, 2023 11:42 AM, 2324 Views
Spring mattress sagging in 5, bad customer care

I had logged a complaint to peps customer care after multiple calls as the customer care number does not get answered every time or immediately .


complaint gets attended after 10-15 days only to tell us the person will visit for inspection!


Never expected a poor service / customer care response from the largest mattress manufacturer .


If Customer service for a Product value 60k, is attended lousily, does it mean peps-brand value is diminishing .


peps is not worth a buy, product quality is not good & pathetic customer care

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