This product and model under Philips Garment Steamer is time and money waste. There is definitely some manufacturing and design defect and has been offloaded into Indian market.
We bought it in November2018 without much verification thinking that Philips comes under reliable product category.
The tank drips water all the time, the customer service people come to give you advice on how to store it, use it, empty the tank . but nothing works. Poor quality of design, We are stuck with a big size appliance which is of no use.
I would actively discourage people from buying it.
And Philips people can you refund money, or at least adjust money against some other appliance of yours.