PATHETIC SERVICE. NEVER BUY ANY BIG ITEM EXP REFRIGERATOR.
I bought a fridge from Viveks Electronics, Usman Road on a sunday.
They had promised to deliver it the next day which never happened.
After multiple calls, pleading for delivery of refrigerator, they finally agreed to deliver the next day.
Even next day, there was no intimation regarding the delay.
The delivery persons number switched off.
Then after long search we somehow connected to head office and a courteous lady gave the number of the branch manager.
NOW COMES THE MOST IMPORTANT PART
While purchasing the refrigerator, promise was made CLEARLY THAT vivek electronics will deliver the fridge/refrigerator to 2nd floor(where my house is)
And, to my surprise, The fridge delivery person came all alone.
Not only that,
The irresponsible delivery person refused to climb stairs and kept the fridge on road and left.
HEIGHT OF CARELESSNESS.
REALLY BAD SERVICE FROM THE ELECTRONICS OUTLET VIVEKS.
My Suggestion : Never buy refrigerator from Viveks Usman Road outlet