To be honest, the team lacks experience. they will insist on their own design which will be more beneficial to them. At the outset the budget they present to you may look damn low, but trust me, when you will complete the work, it would shot up by one and half times. very particular about money. Very inexperienced staff, which is evident from the actual work they do, lack of finishing which leads to unpleasant look. Quality of material used is not the same as promised in the original quote.
Their staff in fact learn their work at your cost. Though they promise their after sales support, but trust me, they will make you to run from pillar to post to set right the work they have completed. For any small thing you ask, they quote a price, forget about the loyalty from them. They have a limited set of design, if you suggest something innovative they will discourage you saying that it wont last for long, will not look good etc. The hinges, screw, handle, drawer, slides they use gets stain mark within few months of installation though they claim that they are stainless steel. So if you get carried away from their initial low quote, then its a caution.
You are marching towards the end of tunnel where there is no light. Its a personal experience.