I had a good experience with A1.I ordered two books on tatting, which is a rare sighting in any Indian bookstore, on july 11th and they both reached me safely on july 28th. Pretty good service, I shud say! The shipping charges were only 100 INR . I got mails every time the status of the order changed from processing to shipped.
One thing they can do is upload some phone numbers of contact inside A1 in case we need to track our orders personally. And, they store your credit card details in their database. Its quite scary but I went ahead and took a risk. It was worth it!!
This is my first experience ever buying stuff online and its been good. Way to go, A1!! I am planning to order more books in the future through A1. Keep up the good work!
Let me see if they are consistent in their service and timeliness.