It is clear from the artilce below that this company is a small irrelevant company and based on the emails I have recieved from the CEO it proves that. There is no customer service department or any hep whatever. I think the CEo and his wife is what makes this company’s staff.
The article below can be found on the web when you Google the company’s CEO. Shinu and Kavita Gupta’s site, called A1 Books ( http://www.a1books.com), is a relative old-timer at three years old.
The Parsippany couple sold $300, 000 worth of books last year, and expect to sell $1 million worth this year. They already sold $150, 000 in this year’s first three months.
Any gross profits go to Kavita Gupta’s salary and improving the business, said Shinu Gupta, a former Wall Street programmer who makes his income designing Web sites.
"The business is sustaining itself, " said Shinu Gupta, whose goal is annual sales of $10 million to $25 million in the next two to three years.
A1 books buys books from publishers and wholesalers at a 35 percent to 45 percent discount from retail, he said. It sells them from the Web site at 15 to 25 percent discounts, racking up average profit margin of about 20 percent, he said. So on a book it sells for $20, the couple makes about $4.
The orders come to the Guptas’ computer night and day, and Kavita Gupta or their employee downloads them each morning. Kavita Gupta orders books from publishers and warehouses, who then ship the books back to her. Then she repackages the orders and ships them to customers.
Customers also pay shipping. For example, a $17.95 book will cost a customer $3.95 in shipping. Shinu Gupta said the company takes about 1, 000 orders each month. Pitney sends his orders directly to a fulfillment center, which fills and ships customers’ orders, he said.
The Guptas, who started the business after Kavita Gupta had a child and wanted to work from home, are looking for a "venture angel, " a capitalist with deep pockets to inject $2 million to $5 million into A1
Books.