I booked my household goods from Mumbai to Bhubaneswar and was promised delivery within 7-8 days with a commitment that it will be earlier than scheduled time. After handing them the goods, every time I communicated with them I was told that I will receive my goods on scheduled time.
On7th day, after much follow up regarding location of the truck they told me that truck has a breakdown at Sambalpur and it will take another 5 days for the goods to reach. Just to mention that Sambalpur is just 320 kilometres from Sambalpur. The truck has reached Bhubaneswar after 15 days and now waiting for the labourers to arrive since morning.
The goods have been transported in an open truck unlike the practice to transferring household goods in covered trucks. I am still waiting for the goods to be unloaded and check for the breakage etc. When, I checked with the truck driver, he told me that goods were loaded from Pune warehouse of the company four days back. This suggests that company people were telling lies about breakdown of the truck etc while the goods were yet to be dispatched.
I caution everyone from using this company for movement of their goods