Bought a lightweight bracelet and it broke within hours. However, when I approached them they gave me an exchange without much fuss. GM, Mr. Ramakrishna is approachable and understanding.
However, the reason for missing star is the making charges are way too high even on the designs that do not demand intricacy and excellence in art form. To give you an example, the gold worth in the bracelet was 50k and the bracelet cost me 70k, that is 40 percent of gold value. This is something to think about.