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ABC Broadband

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Summary

ABC Broadband
Jun 28, 2013 09:08 AM, 375 Views
Grievances of my Disconnection

1.  I am a resident of Hyderabad.  My complaint is regarding ABC Broadband internet broadband. I subscribed for annual plan by paying Rs.5515/- for the said connection. Before the completion of expiry of annual subscription (i.e.before 10 days), I requested to terminate the plan.


No sooner I requested to terminate, ABC Broadband  technical representative came to house and disconnected all wires, modem, etc., and given an acknowledgement for those articles. Thereafter, around one year passed, I started receiving threatening callings from some advocates claiming they are fromTees Hazari court, Delhi that some complaints are lodged by ABC Broadband broadband that Rs.5000/- dues are pending against my connection, if I am not paying immediately then I will face dire consequences and punishment may go upto even one lakh rupees.


When I approached ABC Broadband customer care they are deaf at their end. After many threatened calls then I lastly approached akosha, they solved all those problems.


2.  Akosha’s involvement to solve my problem is aplaudable.


3.  Akosha has taken hardly 10 days and saved Rs.5000/- plus (if you include one lakh then it is much more as threatened by advocates).


4   Akosha is often following up the complaint, i.e. atleast 02 days once.




  1. I will scale Akosha in my case maximum, i.e.05 (five) rating.




  2. Definitely I will recommend my friends or anybody whose ever is facing these problems to approach Akosha.




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