Your review is Submitted Successfully. ×

Abhibus

0 Followers
4.2

Summary

Abhibus
Nov 13, 2024 12:24 AM, 95 Views

abhibus.com Cares

abhibus.com is working closely with MouthShut.com to enhance customer satisfaction.

Terrible Service and Booking Mishap – Left Strande

I am extremely disappointed with the service I received from Abhibus. Despite booking a bus ticket from Mathura to Jhansi for 8th November 2024 at 23:30, I received a call from the bus partner on 7th November, claiming my booking was for that night at 23:45. I contacted Abhibus immediately, and your team confirmed my journey date as 8th November, assuring me that the matter would be resolved with the bus partner. I re-confirmed this on 8th November at 15:00, and once again, Abhibus assured me there was no issue.


However, when I arrived at the isolated Raya Cut boarding point that night, I was told there was no booking in my name. After contacting Abhibus, I was informed it was a mistake on your end. I was forced to make alternative travel arrangements, suffering through a night journey without a seat. Adding to the inconvenience, my refund of INR 733 was incomplete, with only INR 664 returned.


This experience was unacceptable and caused significant distress.

Issue Resolved
(0)
Oh no! This doesn't feel right. We're disheartened to know that you had to go through this turmoil. Please call us on 040 61656789 or mail us on support@abhibus.com mentioning your contact number & booking details. Our team would get in touch with you-Team AbhiBus
Post
Please fill in a comment to justify your rating for this review.
Post
Question & Answer
×