I have traveled with my family from Pune to Ahmedabad in Ganga Travels - Aeroline business class on 15th May 2017, which is an AC bus. I have booked an AC sleeper since I have small kid, and the ticket was booked through “Abhibus”.
But within half an hour after starting bus the water from the AC Panel started pouring on our seat, when we asked the driver about the same, he replied with in some time it will resolve. But it was not resolved and continuously it was leaking. The whole night we was not able to sleep.
We also gave the complaint to the Abhibus helpdesk, but no action was taken. & all the passengers were bearing the water falling on their seats. Are we paying more money for AC Bus to face such trouble?
It was a very troublesome journey, I will never use Ganga Travels and suggest all family and friends not travel in Ganga Travels.
Following is my ticket details:-
AbhiBus Booking ID 3470171819467
Operator PNR # 93427842-318297
Journey Date: 15-05-2017
Bus Start Time: 07:00 PM
Boarding Time: 06:45 PM
Operator: Ganga Travels - AEROLINE BUSINESS CLASS
Seats: R, Q
Bus Type: A-C, Sleeper, 2+ 1( 36)
Abhibus Customer Support - 040 - 33 66 77 99
Total Fare - ?1, 549.00