I am using services of ABN now RBS for over 3 years, it has surpast my expectation of where my money being secure, clear and systematic structure is in place and with lesser than competition push from management ( New a/c and investment), I find it difficult to believe that there can be any misuse of the system, the customer care is useful – so much so that it has been 3 years and I have had to visit only 2 times for other requirements. Once my Net-banking became available it has become incredibly easy to pay and use for services we want.
Overall a great system ( with limitation of low count of ATM’s ) which takes some time to get use to and understand, but once you know the process, everything becomes easy.