Hello,
My Name is Abhijeet Borade, Salary A/C No.-1498768 . My Debit Card was trapped in Zensar ABN ATM Machine for 3rd time, I personally visited the Bank{Camp Branch}on 08th-March-2009. They gave me a time frame of 7 Working Days which closes by 17-March-2009, and I never received the debit card nor the PIN no. nor a single call from ABN AMBRO.
I have followed-up with the help line atleast 5-10 times . I spoke to a floor manager Mr. Ramesh Bhagat on 12-March-2009, he commited that I would be receiving the documents within 7 working days and Ms Anjali on 17-March-2009 promised the same within 3 working days, but I haven’t received the ABN DEBIT CARD nor the ABN DEBIT PIN no.
I called the helpline on 02-April-2009 but they were stating that it would take another 3 working days. Today is Thursday and I am moving out of station on Saturday 04-April-2009 .Kindly, check with your records, I had been to the bank and did cash withdrawals three times, one for a small amount{travelling from kharadi to camp just for smaller amount is wasting time & money}and 2 times I had opted for Cash Delivery.
I am now tired of this. This is the 3rd time when the ABN DEBIT Card has been blocked by the ABN ATM Machine when it was not my fault. Everytime the bank representative admits that it is machine’s malfunction, then a question arises why should I suffer for this, when the bank is not interested in sending the debit card immediately? I was interested till now, so that I would have a same salary account for longest duration as it effects one"s credit rating{ directly, inderectly}but now am fed-up with ABN AMBRO "s Service as they are just interested in being Cheer Leader"s instead of being Customer Service Leaders.
If you can"t deliver me the ATM PIN no. till Friday Night 03-April -2009, request you to CANCELL MY SALARY ACCOUNT - 1498768 WITH ABN AMBRO AND SEND THE MONEY ON MY CONT. ADDRESS.
THIS WAS MY REACTION TO THEASE GUYS, AND STILL THEY DIDNT EVEN BOTHERD TO REVERT BACK.
After a month ABN AMRO has deliverd the PIN. but when I use it at the ABN AMRO ATM it says Invalid Pin no.
ABN AMRO IS ON LAST STAGE OF SURVIVAL?