The Acer though might have cool features lack in providing services and maintenance. The features and applications has issues as in many cases of issues like bluetooth is not working, the touchpad is not working, unable to print/scan to a printer/scanner. These issues are genuinly triggered due corrupted service files.
As for Acer devices, updating or installing these software drivers nake you bit you nails. Most of drivers as per device make and model are not compatible or is not been updated.
So, once an Acer device is 2-3 year used, it becones hard when we need to reinstall services. Acer clients need those driver updates to keep Acer up and running. Worst service.