I purchased acer Aspire 5738 Laptop on 15th Night from nearest dealer. for 32000.
After paying a huge amount Acer company gave me sealed box shit! Laptop.
DVD ROM found Faulty in 60 Minutes after Purchasing.( What a surprise gift from Acer)
DVD provided with Laptop was only for Tea Plate, because it does not contains driver for Aspire 5738.(Acer also giving free goodies, yahoooo)
I visited Janakpuri service center, and till today(21/1/10) they have only one answer " SIR ABHI STOCK MEIN DVD ROM NAHI HAI"
Customer Care says sir we can only lodge case for you, thats it.
I DONT KNOW WHOM SHOULD I CONTACT, WHOM SHOULD I CALL, WHERE TO GO, JUST WAITING AFTER SPENDING 32000 FOR 60 MIN OF FUN WITH LAPTOP.
So, I would suggest you never buy products from Acer.