Installation: 5/5
Connection(Speed+ Reliability): 5/5
Customer Service: 6/5
Overall: 9.5/10
The only reason I took .5 points is because ACT requires you to login for every session before you can access the internet.
I live in Kadubeeshanahalli and I have a 40 Mbps+ 60 GB ACT Lightning connection. So far I have had 0 issues with the connectivity. I did have an issue with my LAN cable(mistake on my part) which broke off. I called the customer service on a Saturday and the technician called me 5 mins later to setup the visit and he came that day itself and changed my cable.
100% satisfied.