I bought the Geyser through Flipkart in November2022. It stopped working in 3 months. They asked me to courier it to Delhi Service Center at my cost. Flipkart also expressed their helplessness. I have bought other brands & received doorstep service.
The coil has developed a hole as per a 3rd party service provider.
Before you buy an appliance online, read & understand the service policy. Make sure that they have a center in your city