I purchased a santro car(KA 05 ME 3610) from vasanthnagar show room on 28-3-2008. Two promises were made.
Promise 1.
Rs 5000/-will be paid as exchange bonus. I sold my maruti car and produced transfer documents.So far, I have not received exchange bonus.
Promise 2.
For a lady owner( my wife), 3 years of free warranty was promised.
I have not received any document so far for this warranty. In the mean time, company advises to go for 3 years of paid warranty. In spite of 6 reminders in the period of 20 months , the company has not kept up the promises. But, the staff are courteous to reply my phone calls"we will get back to you shortly ".
Can anybody give me the name and address of the top man in the Santro company, so that I can meet him for the solution?.
The car service (paid) is good except washing is not proper