I have applied for a i-term policy from Aegon Religare Life Insurance against e-quote 512073092040 and paid the premium payment on 29/07/2012. After appearing for the desired medical check-up at the authorized lab (tested BP & taken blood sample), I have received a counter-offer on 23.08.2012 showing more than 50% hike in premium taking me under the smoking category. On my request Aegon Religare forwarded me the Test Report (for Blood Test) ; while the counter offer says that the additional premium is due since my "Urine Cotinine level beyond acceptable limits".
It came as utter surprise to me since I never smoke and moreover there was no urine sample taken from me by the authorized laboratory for testing. I have completely denied such a test report and as there was breach of trust , I have lost interest in proceeding with the policy and requested for return of premium paid.
After several written follow-up on 27.08.2012, I have received a call saying that Aegon Religare wants to carry out a tele-conferencing with their authorized lab. As nothing will come out of such a tele-conferencing I have declined for the same and offered for another round of health check-up in a reputed lab of their choice like Appollo Hospital/ Primex etc. However, there is no response from Aegon Religare Life. On again mail follow-up today, Aegon Religare is not agreeing for alternate health check-up and insisting on tele-conferencing.
The confusions created by Aegon Religare before the policy become live have created serious doubt on their subsequent claim settlement.