I recently used Them for transporting my car from gurgaon to bangalore. They took twice the committed time of delivery. The front bumper was broken and they have offered me 1000/- for it !!!
Its a joke, all the claims they put up on website !! suggest you to go for any other packers BUT agarwal. The claims management is completely unprofessional and comes down to haggling as if for a vegetable.
The surveyor has been cont haggling with me for the last 1 month about this 1000/- rupees that he says he can give.
The tracking of your shipment will be pathetic as they themselves have no clue about the whereabouts of your shipment. My car was taken to Mumbai nd then re-shipped to bangalore.
The surveyor had the audacity to suggest that the scratches which were already present have grown into a crack, which is a ridiculous thought by itself.