I used Agarwal packers to store my stuff for about 8 months. When I got back my stuff, many of the boxes had articles within them eaten away by rats. That was because the packing of the boxes was not proper and many had laminate films missing. Rats had easy access through gaping holes in the boxes.
On raising the issue I was told that I should have got storage insurance, and in absence of that they could not do anything about it. When taking in the things for storage they waxed eloquent about the high quality storage environment; so much for it.