Dear Agarwal Packers and Movers,
I am writing to express my deep dissatisfaction with the service provided by your Pune office employees Gaurav Sharma and Mr Sanjay , who can be contacted at 9731987902 and 9671771555. My household goods were scheduled to be shifted from Aurangabad to Warangal On 31.5.2024. I paid the advance on 21.5.24 but the service was denied at the last moment. Furthermore, I was compelled to pay higher charges, which I find unacceptable and unethical.
Despite paying an advance of ₹5000, your employees refused to provide the service and their behavior over the phone was extremely rude. This experience has caused me significant inconvenience and stress.
I request an immediate refund with one month rent which i will have to pay for delayed shifting and a formal apology for the unprofessional conduct of your employees. If this matter is not resolved promptly, I shall proceed with legal action at the risk and cost of your company.
I look forward to a swift resolution to this issue.
Sincerely,
Arjun S Dave
944013xxxx