IT ALL STARTED WITH A CALL FROM MR PRADEEP SAHNI FROM PUNE BRANCH FOR TAKING MY CAR FROM PUNE TO KOLKATA. ALL WAS DISCUSSED AND WE WERE GIVEN ROSY PICTURE ABOUT HOW WE CAN TRACK THE TRUCK AND ITS MOVEMENT OURSELVES WITHOUT ANYONES HELP ALSO THE PROMISE WAS MADE TO DELIVER THE CAR ON 10-12 DAYS AS A HOME PICK UP AND HOME DROP. THEN WE GET A CALL FROM SOMBIR FROM PUNE BRANCH TO COLLECT OUR CAR AND ONE MR SANDEEP CAME TO TAKE OUR CAR ON 31 JAN 2020. I HAVE ALL THE CALL RECORDS AND PROOFS OF WHAT I M SAYING. IT WAS AGREED UPON BY PRADEEP THAT THE CAR WILL BE PICKED UP FROM MY HOME IN PUNE AND DELIVERED AT DOOR STEP(KOLKATA), WHICH I LATER CAME TO KNOW WAS A FALSE PROMISE JUST TO ATTRACT A CUSTOMER. THE CAR WAS HANDED OVER AND THE ORDEAL STARTED. FOR THE FIRST 5-6 DAYS NO ONE KNEW WHERE THE CAR WAS VARIOUS CALLS WERE GIVEN FINALLY WE GOT IN TOUCH WITH ONE MR ANUJ WHO PROMISED THAT HE WILL LET US KNOW ABOUT THE WHEREABOUTS OF THE CAR. AFTER 2 DAYS HE TOLD US THAT THE CAR IS IN VIZAG AND WILL BE TRANSPOSTED SOON. THEREAFTER THERE WAS NO RESPONSE, ALOS THE STAFF LIKE SOMBIR AND ANUJ WERE ARROGANT AND STARTED SAYING THAT MA’AM IF U CALL US LIKE THIS WE WILL OFFLOAD YOUR CAR. WE KEPT ON FOLLOWING UP WITH ANUJ FOR CAR AND HE PUT US ACROSS TO MR JEETU SAYING THAT HE IS HIS MANAGER AND BOSS. FROM JEETU WE CAME TO KNOW THAT THE CAR IS LYING IN HYDERABAD? THEN WHAT ABOUT VIZAG AS WAS TOLD BY ANUJ? WE WERE SURPRISED AS TO WHERE EXACTLY WAS THE CAR? FINALLY WE GET A CALL FROM ANUJ THAT AFTER A GAP OF 22 DAYS THE CAR HAS BEEN LOADED AND WILL BE DELIVERED IN KOLKATA IN NEXT 4 DAYS TIME. HE ALSO GAVE THE NUMBER OF DRIVER WHO WAS CARRYING IT. THE CAR GOT OFFLOADED AND WE GOT A CALL. SO WE TOLD THEM TO DELIEVER THE CAR. NOW THE PERSON HERE MR PUNIT SAYS WE CANT TAKE THE CAR OUT TILL FINAL PAYMENT WAS MADE. AGAIN A SURPRISE SINCE WERE TOLD BY MR PRADEEP AT PUNE THAT THE CAR WILL BE DELIVERED DOORSTEP AND AFTER INMSPECTION WE CAN MAKE BALANCE PAYMENT. FINALLY THE CAR CAME HOME LATE AT NIGHT IN A BATTERED CONDITION. THE AMOUNT OF MENTAL TENSION THAT THE STAFF HAS GIVEN US, I AM SURE DURING MY NEXT MOVE I AM NOT EVEN LUKING AT AGARWAL PACKERS AND MOVERS DRS GROUP. IS THIS HOW YOU ALL CHEAT PEOPLE AND EARN YOUR SALARY? OR IS IT THAT BOSSES ON TOP HAVE TOTALLY LEFT IT TO THE PEOPLE BELOW TO RUN THIS ORGANISATION. I AM SERIOUSLY IN DOUBT AS WHAT TENSION THOSE PEOPLE WHO HAVE SHIFTED THEIR HOUSEHOLD ITEMS WITH YOU MUST BE FACING. I THINK U REALLY NEED TO RELOOK AT THE ETHICS YOUR STAFF IS FOLLOWING. TILL DATE I COULD NEVER FOILLOW THE SO CALLED GPS YOUR CAR CARRIER WAS SUPPOSED TO CARRY. ON TOP OF IT THE ARROGANCE MR PRADEEP, SOMBIR, ANUJ AND JEETU SHOWED IS PATHETIC. IF I HAD A NEGATIVE RATING THEN I WOULD USE THAT TOO FOR THEM