AVOID. AVOID. AVOID.
Definitely avoid DRS Group. Try namesake APML. Used service of DRS(GC # 4645496 Dt. 30/03/19) recently for movement of personal household goods from Hyderabad to Delhi. Company is good till they get cheque. After that TORTURE starts. Paid for full 18 feet truck for promised delivery in 4~5 days. Material has reached on 12th day all wet and maximum items are damaged. Poor support while material in transit. Promised online tracking never works. Call customer care/tracking/Hyderabad team or Delhi team but same answer. We will check and revert. Revert they never did. No one has any clue of the whereabout of the shipment OR alternatively everyone is aware of the scam of loading multiple consignments in direct truck(paid by customer) and then they take you for ride. Beauty of the whole design is that payment is upfront and then you are at their mercy.
Hyderabad Team - Dattatrya(9391039708), Anil Reddy(9393064321) and Pandu(9505955374).
Tracking - 9347409293(Sushil)
Delhi Team - Asha(9311074504), Kuldeep(9718525512)
Company is totally unprofessional. Unloading people came without any ropes and damaged staircase trying to fit in the material through stairs. Loaders were equally pathetic and damaged Glass of crockery unit worth Rs. 4000. Unloaders were rude to the extent of threatening to dump material on road and leave.
After taking consignment, company behaves like roadside transporter instead of premium service provider. NOT worth the mental agony. Local transporter will do better job. Must commend them on encashing cheque prompt.