We relocated from Gurgaon to Himachal. Before booking us Mr Subhash was very polite. Packing was also done nicely. The problem started after shipping. No one from agile accompanied the truck. Driver just handed the stuff and went. We had paid for unpacking as well. All the unpacking and setting we had to get it done ourselves. Some of our big items were damaged and when we tried to contact Mr Subhash after that first he just said he will get the settlement done. But after 2 days he stopped picking up the phone. Till date, we are not able to contact him.
Do keep in mind Agile is not at all responsible. There is no point in paying insurance money to them as you will never be able to claim it back.