I booked Hotel Hans New Delhi for two days I.e on 10 and 11 December 2021, through Agoda. They emailed confirmation letter within ten minutes after charging full amount. when I reached the Hotel Hans New Delhion 10 December 2021, I was surprised to see that this property was closed from one year due to Covid.
I email Agoda about this mishap but they reply that this property was open and able to provide accommodation so they will not refund the paid amount. I also confirm from Hotels and Restaurants association of New Delhi that this property is closed from one year. One can see from their web site that they are still providing fake reservation for a closed Hotel Hans New Delhi by charging the full amount. I just want to inform that one should avoid Agodafor booking as they are not reliable and you may land in trouble.