Hi, i would like to share my 1st hand experience how mis leading and disowning agoda is. I had my booking at prayagraj done in Oct. I had confirmation. When i called the property (number given in booking) it was OLA call center. She says booking was done via booking .com not agoda. (My booking was in agoda and can see my booking details in app). They confirmed booking is there and active. On the day when I reach property in jan 2025. The property say they have no relation with Ola or booking.com I paid 9k per room per day
When i again called same number Ola agent tried to talk to hotel person and he shouted bavk and disconnected the call. So Ola call center agent say we are sorry no room.
So pls think twice before booking at agoda they have no control over our booking or hotel.