Its been almost a year since I bought KTM Duke 250 from them the bike has given me numerous issues from week 1. I have informed every single issue to them. I guess there is a manufacturing defect in the bike due to which the bike stalls suddenly even on high speeds. Initially they refused that there was such a problem but later they tested the bike for 1 week and then said that yes the problem exists. I asked for replacement they denied. They gave the issue a temporary fix I guess which I am sure will happen again. Here I am riding a risky bike for my day to day commute.
Kindly understand no customer would ask for an exchange on a new bike specially if there is not a single scratch on it.