I travelled by Air France (hereinafter referred as AF). All was not as pleasant as advertised widely. On my way Delhi-Paris-Boston and back, I did not find even a single flight on time (total four flights). The food was hopeless. When I asked for non-veg food instead, I was told that they have already arranged veg food and now non-veg food can not be arranged. Ground staff at Delhi airport is very rude and non-coperative. The TV screens on the seats were inoperative, except for video games. The cabin crew is grossly reluctant to speak in English. Even at Paris CDG airport, we were provided with breakfast coupons, but the restaurant staff would not speak english and charged extra for breakfast. A helpful co-passanger told me that the counter clerk says that the article chosen by me were not included in the coupon breakfast. In that case somebody should take care to provide the passangers with custom breakfast.
To add salt to injury, my baggage got mishandled on return journey at Paris. I could see from my aircraft when it was taken back, without being loaded by AF staff in the aircraft, but I could do nothing and found it missing on arrival to Delhi. Nearly fifteen passangers had their baggage misplaced. One co-passanger told me that it was a regular feature with AF. After four days, when I received my baggage back, after a lot of hassels from customs, that too by AF staff’s irresponsible actions, I found my suitcase broken on reaching home. When I contacted back AF people, I was told that the personal affects allownce paid on mishandled baggage was the all we are entitled. In fact the amount paid was quite meagre and did not cover any costs.
All I could do was to swear that I won’t travel by AF again. So should others. Its a horrible experience!