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Air India

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Air India
ALOK SHARMA@rock0789
Sep 29, 2013 03:33 AM, 5057 Views
NEVER ON SCHEDULE TIME AND WORST CUSTOMER SERVICE

Never on schedule time as well as change in flight timing without taking in concern the timing of the connecting flight


I booked an AIR India flight from Bangalore to Patna. It was a one stop flight.


Details are:


AI-501 from Bangalore to Delhi 13.10 hrs departure from Bangalore 15.45 hrs arrival in Delhi


AI-415 from Delhi to Patna 18.35 hrs departure from Delhi 20.05 arrival in Patna


Later just 2 days before the journey when I checked on Air India website I found that the connecting flight from Delhi has been rescheduled at 15.15 hrs from Delhi. It was not possible for me to catch connecting flight as my first flight was reaching at 15. 45 hrs. I called there customer care so many times but there was no respond from there side. So, I have to go to airport and when I told them the problem they told me to cancel the ticket and then do re-booking in some other fight. After fighting for around 1 Hr they agreed to shift me to another flight which was in morning.


So, I would suggest everyone to be careful while booking a flight with AIR INDIA.

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