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Air India

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Summary

Air India
Johny Mental@donkey134
Oct 06, 2011 08:02 PM, 6965 Views
(Updated Oct 11, 2011)
Good experience:Air IndiaORD-DEL-MAA-DEL-ORD

Air India Experience ORD-DEL-MAA(Aug 2011)-MAA-DEL-ORD(Sept 2011)ORD-MAA-ORD(Air India)- Very pleasant experience. Economy


I was cautious(reading online reviews) before deciding to fly AI  (should I say risk) and it turned out to be a very pleasant experience.


Why did I choose Air India?


1) Cost was better than AA till MAA


2) Timing: Etihad had matching fares, but return long haul timings wasnt convenient at dep and arrival ports


3) If I booked in Air India website it let me take a break in Delhi for  same fare, i.e I need not take the first connecting flight, but was able  to choose next days flight for same price! and was able to take a  overnight break(almost 18 hrs break) in Delhi


4) Honor 2 piece with no extra charge


ORD-DEL: 777, Ontime, full flight, excellent food, young cabin crew for  Y. Each seat had 500ml water bottle on boarding. Really appreciate this  gesture. There were 3 meals. Most passengers were Hyderabad &  Ahmadabad handful to Bangalore/Chennai. Lot of parents/old folks, were  well looked after by attentive/cheerful cabin crew. Galley was open for  water/tea was made on request.(On inquiry they said they haven’t got  past 4 months salary-but were hopeful). Mood lighting was on,  entertainment was working. Outside light was there was most part of  flight. Arrived in Delhi 1 hr early. Baggage arrived quickly. Custom was  breeze. Nice experience


DEL-MAA:A321: 2 piece concept honored. Rechecked in as I went out of Airport.Full flight,  good food. Ontime arrival.


MAA-DEL: A321: Baggage checked in all the way upto Chicago, but was told  to get 2nd boarding card(DEL-ORD) at Delhi. Ontime dep and arrival,  good food.


At Delhi Air india employee collected NYC/YYZ/ORD passengers midway in  terminal and directed to a counter to collect boarding card. NYC  passengers were given priority as have shorter time(12.30 am).After  boarding card, pass through customs, cleared in 5 min, small wait then  climb up security for hand baggage then to gate 26, one more hand  baggage scan and can board the flight.


DEL-ORD: 777, Flight took ontime, moving map not switched on, some  entertainment system didnt work, flight was only 1/3d full. Was able to  stretch completely in 3 seat and sleep well. 95% of flight was in dark  except light at couple of places in north pole. Galley was open for  water/tea was made on request. Plenty of water was provided.Food was  superb, touch better than onward as it was loaded from India. Custom  form were given prior to landing. Arrived 1 hr early, cleared customs  quickly. Baggage came in 10 min and were in 2 carousels 8 & 9 and  were told in plane!(impressed) so out of ORD airport at 6.25 am!  (landed at 6 am) very impressed, least jet lagged. All 4 Long Haul Flight to USA(3 from Delhi/1 from mumbai) from India seem to be doing well.Well done air india  and I wont mind flying them again!

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