Air India is always getting delayed nowadays but today I reached 11mins before the flight take off and they told flight took-off already after enquiry I found that till 8.21pm flight was on ground at Delhi airport. AI805., Pleae check the past history or one month Mumbai to Delhi and Delhi to Mumbai how many times flight was delayed. People sitting on the counters and really non-cooperative and very rude, I saw few more at counter and they had the same issue. I really liked AI but now perception has changed and will recommend everyone please AVOID AIR INDIA.