Air India has been the worst airline I’ve ever flown. My Flight from Seoul to Hong Kong(AI317) was dirty. There was trash on the floor along the outer cabin. My window was smeared with hair grease and after asking the flight attendant for a napkin to clean the window, she looked at me as if I were complaining about nothing. She didn’t bring a napkin, so I had to use a pillow cover to wipe the window.
The headphone jack in the arm rest was partially broken. The connection would not stay firm and in order for the sound to work, I had to wrap the head phone connection with another wire to keep the connection in place. The passenger next to me had the same issue and gave up his attempts for inflight entertainment.
Worst flight I’ve taken. Air India flight from Hong Kong to Seoul(AI30) on a Beoing 777-300 had 2 check-in counters open for the entire flight. Took me an hour just to get to the check-in line and all I had was carry-on items. After boarding the flight and finding my seat, I discovered my assigned seat with a used blanket and pillow and a used water bottle stuffed in the seat pocket in front of me. Along with stains on the seat in front of me and dirt and grime covering the fold out table.
The floor alongside the cabin walls were covered in dirt and trash and the plastic shielding for many of the seat parts were cracked. I tried to find reprive in another seat, but the rest of the cabin was in similar condition. Worst flight I have ever taken.