The Worst customer care is Aircel, dont even think of buying any connection from them, they can only be limited to villages not in metros, pathetic, shitty, worst of worst service, I bought the prepaid number on dated 03/04/2009 and today is 16/04/2009 the number is not activated, although I have submitted all my papers the same day and their customer care assured me that the number will be activated the same day i.e. 03/04/2009, but the same has not activated even after 15 days.
So many times I spoke to their so called customer care I think at least 50 times but failed, I have not seen such pooor service from any mobile industries, not even this, on 13/04/2009 right after 10 days of purchasing of that shitty sim, I spoken to’AMIT CHOPRA’ told to be a FLOOR MANAGER, of so called their office, he assured that the activation will be done within 3 hrs, but the same has not been done till yet, and today again(16/04/2009) I spoke to their call centre, and when I asked for the’AMIT CHOPRA’, Mr. CHOPRA, hide his face with guilt and left massage to his collegue that he is busy in a meeting, of course meeting is more important that their pathetic services, and when I asked for some other manager or Supervisor, that call center guy named’RANBIR’ told that every one is busy in meeting, (must be disscussing in their meeting how to provide more pathetic services in the market).
I don’t know whether they are aware of International Consumer Rights Protection Council( ICRPC) if not kindly visit this site " http://www.icrpc.org/ " and shortly you will receive the notice from them.
’YOU ALL HAVE LEFT ME NO CHOICE EXCEPT TO GO TO International Consumer Rights Protection Council AND FILE A CASE OF THIS HOPELESS SERVICE’.
Pathetic services dont even think of AIRCEL, ’Shame on you people,