Aircel steals money from 7687831649 and 7687014849 at least 30 rupees at a time. Worst network connectivity and no customer support. They are professional scammer.
I wrote in email:
"In spite of forbidding you never to scam, you have again stated today at 4 pm 13.50 INR)has been taken from this 7687831649 number. I have told you before I have no time to tell you repeatedly telling you about it. Same thing has happened to 7687014849 this no. If you need money, you can ask me for it but don’t deduct from my account. Sudden deduction puts me in danger. Pls explain me the reason of deduction with proper reason, else I will take you as a beggar."
"In spite of complaining repeatedly, why have you deducted another 30 rupees from this number 7687014849. You have no courtesy to reply to a mail. You have not replied my previous mail.Why? You are company or a beggar?
I’ll start SEO companion against you from tomorrow. My thread will come first, when people will search for you. Now I am going to post reviews on various review posting site.
With thanks and regards,
Suman Jalal
9800842187"
They did not reply my mail
When I sent the link of this review posting, they replied like as mentioned below:
Kolkata - Care(E)
3:24 PM(6 hours ago)
to me
Dear Mr. Jalal,
Greetings of the day!
This has reference to your e-mail dated 29-05-2014 regarding your Aircel number 7687014849
We confirm that your VAS service “IPLAYWIN2” which was subscribed on(26-05-2014) has been deactivated on(02-05-2014) and the reference number for the same is(1-15842326085).
We regret to inform you that we are unable to process the waiver/ reversal against the VAS service IPLAYWIN2IPLAY for INR 30 as per TRAI policy since the request has reached us after 24 hours of the service activation.
However, in case of any such ambiguity related to VAS services we request you to call our toll free helpline 155223. This dedicated helpline is to assist you for any Service status information and also for service activation/deactivation requests.
It is our constant endeavor to provide seamless customer service to our valued customer and it is our pleasure to serve you and look forward to your valued patronage.
For any further assistance, please feel free to contact our Customer Care representatives at:
121 –Chargeable(in case of Queries / Products / Services) or 198-Toll Free(in case of Complaints) from your local Aircel mobile
Or
Visit your nearest Aircel Store(To get address SMS “STORE”<>Pin Code to 121 toll free)
Or
Visit our official website https://aircel.com
With Regards
Care Office
Aircel
From: jalal.suman@gmail.com
Received: 5/29/2014 6:28 AM
To: Kolkata - Care(E)
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