I had an aircel mob collection for over 10 years on which I made all my bill payments in time. I returned the post paid connection last September and paid the final bill in Dec 2011. There was absolutely no noise about my refund of deposits. I woke up in march and sent a mail to their nodal officer requesting for the current status of the refund. I got an automated reply with a docket no promising action within 48 hours. Nothing happened and I sent another mail to the nodal officer and this time I got an automated reply with a new docket number promising action within 48 hours.
I realized after ten days I collected five docket numbers and no clue about my deposit. After a lot of follow ups They have sent me a cheque for rs 1500 whereas I think I have paid a deposit of rs 5, 000. I do not know how to fight for the balance deposit? Please do not go near Aircel for mobile connections of any type.
Thanks and regards,
V.ravi
9500040965