I didn’t expect such a poor and delayed service from such a popular broadband service provider. Salesmen promised me heaven and gave me hell. I raised new broadband connection 15 days back and still I didn’t get the connection. I had to call customer service like 25 times and there was a very poor response! Airtel don’t even keep me updated on the current status. And importantly there is miscommunication between salesmen, technician and customer care representative.