On 5th Aug 2015, thursday I took Broadband connection CEF No TBLR7002159 from Ranganath 702244xxxx.
They told it will happens by Saturday 9th Aug 2015. On sunday I called executive Ranganath, He told it will happens on Monday. Same day I called customer care 18001030121, they also told wait for monday and let us know if not happened they will take action.
Monday I waited. Tuesday I waited, called Customer care again, this time they raised the complaint. Wednesday I called again Ranganath he gave this number 961119xxxx.After calling them they told it is activated.Surprisingly I dont have connection at all. After all listening they told they will come and install at thursday.
On thursday I called again Ranganath, and this number office 961119xxxx because they told that they come in morning to install.
Thursday Morning they told, they will come and install today .by 3:00 PM when I called again for status they are telling raise the complaint .recklessly.
Finally Airtel office 961119xxxx & Ranganath 702244xxxx are not responding. Coming to customer care when ever you call new executive take up the call, asks everything, raise the complaints and tells wait, this is where headache starts .no use at all.
what your airtel is planning to do.
when I will get broadband connection or refund if you are unable to install.