I had requested a new Airtel Broadband line for me and given my mobile number 8800368811 for further communication. CEF number is 2946211. Within a day a person from Airtel came and collected the required fees(in cash) and documents from me. Airtel was not able to install a connection at my premises. Then I requested for a refund. I called the broadband customer care every day regarding the status as Airtel doesn’t have time to tell there customer anything. Airtel customer care fooled me for one month and then now when I called them today they said my payment is not reflecting in there system. They are asking me to contact that agent who had collected the money.
If they had asked me this thing a month back I could have get hold of that person but now after one and half month where I will find that agent. Is it my fault that my payment is not there in there system. Airtel customer care is there to fool customers only. Even the supervisors there are got for nothing. Even I had sent may emails to there customer, nodal officer and appellate email address. But never even got a acknowledgement so getting a reply is far away.
I would request everybody out there to stay away from Airtel Broadband they are there to fool you. They will take you hard earned money.