I have purchased this dth after a lot a of research. Most of the mouth shut review the rating was very low so confused in purchasing the same. Bad customer service was the main issue. But as far as me concerned, I have booked the product through online and after affecting payment the service executive called me with in two minutes and acknowledged the receipt of payment. He assured that their service engineer will contact me shortly and installation will happen with in 48 hours. After 4 hours later the service executive called me at 6pm and ask the convenient time for installation. I was there in the house so asked him to come on the day itself. With in half an hour the executive come and installed the dth connection and its settings. I have selected an hd set top box for my 40 inch samsung TV.
The normal channels are up scaled to hd and the quality of pictures and sound is ok. But in the case of HD channels the pictures are producing life like images and producing nearly 5.1 sourround sound experience through samsungs new srs theater HD sound technology even though back channel effects are not convincing. For a normal viewing in TV the sound is great when producing through HD channels. It has a universal remote so for normal dth viewing the dth remote is enough. We can on/off tv and volume adjustment of tv through this remote. The remote keys are little hard, also when we are changing channels it takes little time to start the other channel. It has recording facility also. Prorgramme guide and other features are great. We can add favourite channels in 4 catagories, each 15 channels for smooth viewing of favourite channels easily.
The dth box is a very small one around 500gms and looks very qute. Comparing with other dth providers airtel offers variety of channels and providing 15 numbers HD channels. Some of dth prodviders even though service is ok, picture and sound quality is not excellent, and for a hometheatre set up it is not producing 5.1 sound. So I strongly recommended to purchase this producting who are having and hd television set. With a home theatre. With out HD dth connection the hd tv is worthless. Where there is a strong support of airtel service centres in your area can opt this product confidently.