I applied for an ISD on my Airtel landline a fortnight ago and was told it would be activated within 24 hours. Innumerable calls to customer care give me the same instructions which I now can recite as well as any Airtel call centre person. My ISD HAS STILL NOT BEEN ACTIVATED. I have asked to speak to a senior executive and always been told their lines are busy and they will get back to me in 24 hours. Airtels 24 hours are about 10 days long.
I have a son studying in the UK and want this facility to be able to speak with him.I am a doctor working a 6 day week for 9 hours at Ganga Ram Hospital. Most of my free time these days is spent calling Airtel customer care but DO THEY CARE - NO WAY.
I would be really grateful if someone from Airtel would read this and maybe my ISD would get activated before my son returns home for his winter break in December.
My lAirtel request no is 1903346