My daughter has an airtel connection in delhi. On October 8th 2005, I paid for her September 2005 bill vide my credit card at the Airtel Kolkata office. While I have the credit card payment note, it also reflects on my credit card bill that the amount has been credited to Bharti. However, for some strange reason, Airtel Dehi had discontinued her services while she was in calcutta. Upon her return to Delhi, she had to send fax thrice, go to the local Airtel office to have her services returned; it took some seven days for the services to return. Alas, they still have not provided her back with her roaming facilities and moreoever, have slapped her with a bill for september and october.
She has a post paid service and there has been no satisfactory explanation from airtel office regarding this.
As I write this, till Novemeber 5th, her roaming services remain disconnected despite making payments.
sarbari gomes
bangalore