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1.9

Summary

Airtel Mobile Operator
Nov 29, 2012 11:11 AM, 2702 Views
Pre Paid to Post Paid conversion

Mir Muzaffar U Zamanposted toAirtel Presence


22 November at 00:25 · .


Did not see a revert from you on this email send to your email ID airtelpresence@in.airtel.com:


Dear Airtel Presence team,


I need your help to get the long standing issue with my mobile # 9906641253. I applied to convert this number from Pre Paid to Post Paid on 8th Nov’12. I got SMS on 9th that the process has been initiated. Another SMS I got on 10th Nov’12 that the Address Verification has been completed. On 12th I got an SMS that within 4hrs the conversion will complete and instructed me to insert the new SIM and use it as post paid. After this I have been following up with your customtakeouter care team every day but there is no resolution to this till date. This number is still not activated and I am unable to make any call as I have already surrendered my Pre-Paid SIM.


Kindly resolve this issue, I would be grateful to you all.


Br


Mohammad Shafi


Alt. Number: 08952942570 Like · . Shahnawaz Shafi, Anil Kumar and Vishnu Sharma like this. Aman Arora Mir No need to Worry, Conversion would be done before 5G launch in india:-):-)


Tuesday at 19:54 · Like · 2. Mir Muzaffar U Zaman how about an update today.


13 hours ago · Like · 1. Kunal Kaul Change from airtel


Yesterday at 01:10 · Like · 1. Mir Muzaffar U Zaman Oh Really! Even it is Sunday, still I will get an update from Airtel! Quite surprising.


24 November at 19:38 · Like · 1. Kunal Kaul I am not facing and problems as such, however reading the history of the case above by Mir and responce from your team does not give any confidence in the resolution "TIME". & "Earliest" does not give a time frame, customtakeouter is not satisfied Period!. this is my take on your responce, this is why I said " What a sad responce from Airtel"


23 November at 16:49 · Like · 1. Mir Muzaffar U Zaman I can’t allow you more time.these are heights of irresponsible behavior from Airtel.I am also well aware that me allowing you more time or not does not make any sense to you.


23 November at 16:39 · Like · 1. Kunal Kaul what a sad responce from Airtel.


23 November at 15:19 · Like · 1. Mir Muzaffar U Zaman I need this number activated today!


23 November at 15:02 · Like · 1. Mir Muzaffar U Zaman Watch yourself here: https://consumercomplaints.in/complaints/airtel-mobile-pre-paid-to-post-paid-c788762.html Airtel Mobile - Pre Paid to Post Paid


https://consumercomplaints.in


Consumer complaints and reviews about Airtel Mobile - Pre Paid to Post Paid. Airtel Mobile contact information and services description.


5 minutes ago · Like · Remove Preview. Ravi Swami Yup sunday is a national holiday, looks like airtel presence forgot that Tday is sunday.


24 November at 20:02 via mobile · Like. Ravi Swami Dear Airtel presence, u wont recieve my comment/post coz 2 days ago I called my state’s nodal officer who took my case @ urgent basis, and helped me to complete every formality within 2 hours, & after 2 hours 1 min. My post sim was activated. Now this officer looks like to help his customtakeouter at best possible way. Can u do this to your customtakeouters as well?


24 November at 09:01 via mobile · Like. Dinesh Saini yes airtel presence you can refer to you history I wanted to get my prepaid connection to be postpaid an wanted a broadband connection, and the is not done. do u want more cases or will you solve this.


23 November at 21:54 · Like. Ravi Swami I just commented a long comment bt looks like airtel "presence" is absent rite now


23 November at 21:27 via mobile · Like. Dinesh Saini This seems a big problem


23 November at 17:26 via mobile · Like. Nawab Arif Beigh bai I told u get idea and idea 3G pe pura india bbeegee.


23 November at 16:41 · Like. Nawab Arif Beigh bai get idea.


23 November at 15:59 · Like. Airtel Presence Dear Mir Muzaffar U Zaman, Thanks for the feedback we will share this with our concerned team. Regards


4 minutes ago · Like. Airtel Presence Dear Mir Muzaffar U Zaman, Our team will contact you to update. Regards


19 minutes ago · Like. Mir Muzaffar U Zaman Update?


33 minutes ago · Like. Mir Muzaffar U Zaman Update?


34 minutes ago · Like. Mir Muzaffar U Zaman Update!


34 minutes ago · Like. Mir Muzaffar U Zaman Update!


34 minutes ago · Like. Airtel Presence Dear Kunal kaul, Please elaborate your concern our team will be glad to assist you. Regards


Yesterday at 07:26 · Like. Mir Muzaffar U Zaman Do you guys have any courtesy towards your customtakeouters.I still don’t have any update on this.


Monday at 21:01 · Like. Mir Muzaffar U Zaman Just got a call and was updated nothing can be done today.this is the same things I mentioned yesterday that how come Airtel has gone so advanced to resolve the issues on SUNDAYs.


25 November at 14:51 · Like. Mir Muzaffar U Zaman I don’t see any update as per your commitment!


25 November at 14:19 · Like. Mir Muzaffar U Zaman I don’t see any update on this!


24 November at 19:25 · Like. Mir Muzaffar U Zaman I have written to your Vice President Abhilasha Hans.she may have an answer to this issue.


23 November at 21:43 · Like. Airtel Presence Dear Mir Muzaffar U Zaman, Team had a discussion with you yesterday, will update you again asap. Regards


Monday at 21:10 · Like. Airtel Presence Dear Mir Muzaffar U Zaman, Thank you for confirming the same.Regards


25 November at 15:01 · Like. Airtel Presence Dear Mir Muzaffar U Zaman, We are getting this checked.Regards


25 November at 14:31 · Like. Airtel Presence Dear Mir Muzaffar U Zaman, Please be rest assured, team will contact you. Thanks!


24 November at 19:58 · Like. Airtel Presence Dear Mir Muzaffar U Zaman, Team will share an update with you tomorrow. Thanks!


24 November at 19:26 · Like. Airtel Presence Dear Ravi, Thanks for your feedback we will share this with our concerned team. Regards


24 November at 09:07 · Like. Airtel Presence Dear Mr. Swami, We have not received your post, please inbox your concern and contact details to assist you. Regards


23 November at 21:54 · Like. Airtel Presence Dear Dinesh Saini, Is there anything we may assist you with regarding Airtel? Regards


23 November at 17:31 · Like. Airtel Presence Dear Kunal Kaul, Tahnk you for confirming the same. Plz be rest assured our team will assist Mr.Mir Muzaffar U Zaman at the earliest opportunity.Thx


23 November at 16:54 · Like. Airtel Presence Dear Mir Muzaffar U Zaman, We regret for the inconvenience caused to you and will make sure your concern will be taken care of at the earliest opportunity. Regards


23 November at 16:42 · Like. Airtel Presence Dear Nawab, Please be informed that we are working on Mir Muzaffar U Zaman’s concern and will address that concern at the earliest. Regards


23 November at 16:24 · Like. Airtel Presence Dear Kunal Kaul, If u r facing concern with any of Airtel services, we will be happy to assist you. Do inbox us ur contact no. Regards


23 November at 15:36 · Like. Airtel Presence Dear Mir Muzaffar U Zaman, We would appreciate if you allow us sometime.Thx


23 November at 16:41 · Edited · Like. Airtel Presence Hi! We regret for the inconvenience caused however our team will contact you to assist further. Regards


22 November at 08:33 · Like

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