I am using airtel from last 4-5 years so it as been hai long journey with airtel and I am very glas to say that its network was very good earlier 2 years back but now its just not as good as it before because there is a lot of problem of call dropping and network problem.
Its internet packs are also very costly and as the year passes away its prices rising day by day.So bad experience with airtel from last 1 year I complaint to customer care they noted down my report but didnt took action and till date I am facing a same kind of problem, ti am receiving messages very late and this is all due to network problem.
I think it should do something in order to regain its customers otherwise it mat loose it !