Hey I have been a customer of Airtel for almost 5 years now and use them for landline, cell phone and broadband.
Recently on one of thier recently purchased mobile connections on completion of one year they gave us 75 free sms.
However the condition to avail of this offer was pathetic a real bad taste in the mouth.
They said that since you are our customer since the past one year we give you 75 sms however to avail of the offer you have to type LOYAL and send it to say 2424.
Type LOYAL .!
Are these guys under some impression that they are some sort of masters.?
I have openly seen an Airtel officer telling a lady when she was dissatisfied with the service of the staff at Airtel Shop in Sector -4 Dwarka New Delhi - that she may do what she like and even told her my name is so and so .now go and complain against me .and here is the toll free number where in you can put my complaint . wow