I am using Airtel network from last six years, but now I am very badly disappointed from last one year because in special offeres Airtel gives very despaired offers. They gives Airtel to Airtel plan in very cheap rate, but they may be dont know that Airtel service users switches their service and joined Ambani’s service, then whom we call by subscribing Airtel to Airtel plan.
They offer Rs. 349 & Rs. 399 plan for 28 days & 70 or 56 days repectively with unlimited voice on any network & daily 1Gb data, but fact is that Jio offers in Rs 309 same offer for 90 days then which one valuable for us.
One more important thing Airtel does very regularlly & practically when we recharge with Rs.349 the immidiately gives offer Rs 399 for 70 days in earlier when 15 days over same plan offers for 56 days & at end of our recharge this offer completely disappear. They behave like unique service provider.
Shame on you Airtel.
Wake up Airtel & start effective customer retaintion strategies.