I am a regular customer of Airtel Maharashtra for more than an year.
But from last few months I am facing following issues with my FRIENDZ pack scheme.
My outgoing call rate in my friends group is 1Rs/min which is supposed to be 10p/min.
One day my balance was deducted from 133 Rs. to 54 Rs without usage.
Another day my balance was deducted from 18 Rs. to ZERO.
My call rate on Local Airtel in Happy hours(10pm-8am & 3pm-5pm) is 1Rs/min which is supposed to be 10p/min.
I have made 30 calls to Airtel CC & visited their Relationship Center 7 times in last 2 months & had been assured (FAKE) that problem will be solved.
Airtel staff just gives assurance. NO ONE PROVIDES SOLUTION.
DONT USE AIRTEL. It will make you cry later
I have recorded the conversation with CC agent. I am publishing that on You Tube. so that Airtel can
understand how much dissatisfied customers are.