Today I am sharing an incident which happend 2 months back. In chattisgarh I requested a broadband to be setup from airtel and they were like who cares. without installing the router and the cables they eventually started the billing beforehand. And on complain to the local store he didnt even bothered, which in return I complained to the highr authorities regarding the same.
On the state level also I didnt find any solution so I elevated to higher ones to Bhopal Mittal and other CEO of Airtel India. Which was then solved. After all for a single broadband connection you need to contact CEO of Airtel India. quite Nice : )